This might not be very clear.

…e of the tactic of progressive disclosure. Early in my career at IBM, I started saying the mantra, “solve the problem so close to the problem it’s not a problem,” and that is the goal.
A unified theory of content — part 1
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Daniel Stevens
Daniel Stevens
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Feb 13, 2023
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This might not be very clear. What it means is you can't "fix it with docs or training or..." you have to solve the actual problem.
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Written by Daniel Stevens191 Followers
·61 Following
I create content design for humans across the world of work and believe humankind still has a bright future to grasp.
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